Burnham Health Centre will be closed from 12.30pm on Thursday 14th March 2019 for Training
Welcome to Burnham Health Centre
This practice is continually looking for ways to improve the telephone service we provide for our patients.
It is vitally important that those patients seeking to make an appointment via the telephone are given priority.
Following consultation with our telephony provider and in line with many practices throughout the country it has been decided that with effect from Friday 22nd February 2019 telephone calls to this practice between 8am and 10am each day will be for appointment requests only.
It has been agreed by the doctors at this practice that our reception staff will ask patients for a brief reason for their appointment request. This will enable staff to signpost patients to the appropriate clinician.
Callers contacting the practice for other matters during this period will be asked to ring back at a later time.
Appointment requests can still be made after 10am together with all other matters, including test results and other general enquiries.
Improved Access to GP appointments
in this area. Click HERE for
Please remember that we are unable to take repeat prescription requests over the telephone. This is for medico-legal reasons. You can order repeat prescriptions at the front desk, by fax, by ticking the items that you want on the right hand side of your current script and posting it in either the internal or external mail boxes at the practice or via Patient Access. It is a not a good use of a doctors time if you book an appointment just to get a repeat prescription as there are a number of other ways of obtaining one as outlined above.
Repeat prescription pick up schedule.pdf
As part of our approach, Burnham Health Centre also offers the possibility of booking future appointments and on the day appointments online along with the management of your repeat medication.
To be able to use this system you will need to be registered with Patient Access. You can do this asking to register at reception. To have your account activated you will have to present at reception with at least one form of photo ID. Due to patient confidentiality rules within the health service we are unable to register anyone for Patient Access without Photo ID. You will then receive a document with all your login details on it.
More information about Patient Access is available on the Patient Access page of this website.
Please note when updating your Clinical Record we can not accept change of address via this website. You will have to visit the practice with proof of your new address.
(Site updated 22/02/2019)